July 21

Pick Up The Phone To Increase Your Auto Repair Shop Profits

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You may be surprised to learn just how much financial power rests in the hands of the person who answers the phone at your auto repair shop. As a shop owner, you put a lot of time into getting that phone to ring. The first phone call from a potential customer is your best chance to make a good impression. How is your business first represented to your potential patrons?

Customers needing auto repair have a sense of urgency when they make the call to your auto shop. Transportation is both a necessity and an investment; when they call your business for service, they want to know that their vehicles will be in capable hands. How is that first communicated to your potential clients? If your answering system involves an answering machine or an uninformed receptionist, you may be losing calls and clients by the day.

You may be the best shop with the most skilled mechanics in your local area, but if that is not communicated to your clients on the initial phone call, your business will suffer. The average auto repair ticket is approximately $300. If your phone answering system causes you to lose one call per day, and you are open 5 days per week, your business loses $1500 per week! This adds up to $78,000 annually!

Having a pre-determined script for any type of call that may come into your shop is an ideal way to assure that your receptionist handles inquires in a manner that will convert the call to sales, says Gerry Frank and Keith McCrone, co-owners of Automotive Profit Pro. When this is executed properly, 75% of calls can be converted into appointments.

Customers typically call auto shops for three main reasons:
1.They have a question or problem. This customer usually calls asking if you can fix their air conditioner or if you work on specific types of cars, such as, Do you work on Hondas? They want to know that you can confidently take care of whatever problem or vehicle that they may have.
2.Calling to schedule an appointment. This may be a current customer or a new prospect and they may be calling for either routine service or an emergency. It is important to determine all of the variables of the caller and help them accordingly.
3.To get an estimate. This person is usually labeled as the price shopper. Dont underestimate this caller; more often than not this customer is looking to establish a relationship with you and your auto repair shop.

Each of these phone calls is an opportunity to set an appointment and clinch the sale. Building a relationship with your potential clients as their auto care professional is established through their ability to trust you with their auto maintenance needs.

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July 20

Automotive Service Technician Training For A New Career

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If you are seeking a career in auto repair, you will soon find that automotive service technician training is offered in trade schools, vocational schools and community colleges across the country. Automotive service technician training is perfect for those who enjoy using their minds to solve problems, and don’t mind getting their hands dirty.

Today’s automotive repair professional must be more than just an auto mechanic; they must be well-trained experts with solid training in automotive service and repair and plenty of hands-on experience. With the proper background and certified auto service training, you could soon have the title of professional automotive service technician.

When you begin your automotive service technician training, you will learn much more than the essentials of car maintenance and auto repair. A thorough automotive service technician course should touch upon communications and business practices, which will be especially helpful should you decide to go into business for yourself.

Your practical training will cover the specialized uses for electronic diagnostic equipment, computer-based technical reference materials, diagnostic computers and compression gauges. You will learn how diagnose the source of engine or electrical problem(s) in cars, trucks, buses, and motorcycles, and accurately determine the type of repairs required. The auto service technician course will teach you to perform maintenance and repairs with traditional hand tools, such as screwdrivers, pliers, and wrenches, as well as power tools, specialized computers and hydraulic equipment.

To reach the level of certified automotive service technician can take up to a year of study and practical experience. Some automotive service technician schools offer an advanced two-year associate degree program, which would be very helpful when seeking employment after graduation. Once you are a certified automotive repair technician, you will be subject to regular review and recertification. You should be able to depend on your school update their curriculum to keep current with emerging technologies, and to periodically provide refresher courses for working technicians.

If you think you are ready to begin automotive service repair training, the first step is to be sure that your chosen school offers Automotive Service Excellence (ASE) Certification. ASE Certification assures that your school will provide you with training that is comprehensive and of high quality.

To learn more about automotive service technician training, or even online automotive training, visit our website and submit a request to a few schools today. You will soon be on your way to a new vocation in auto service and repair.

DISCLAIMER: Above is a GENERAL OVERVIEW and may or may not reflect specific practices, courses and/or services associated with ANY ONE particular school(s) that is or is not advertised on our website.

Copyright 2007 – All rights reserved by Media Positive Communications, Inc.

Notice: Publishers are free to use this article on an ezine or website, provided the article is reprinted in its entirety, including copyright and disclaimer, and ALL links remain intact and active.

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July 19

Auto Attendant – Handles Inbound Calls

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The auto attendant is the most important component of a virtual PBX phone system. The highly advanced VoIP PBX auto attendant handles all inbound calls skillfully and offers callers a professional communication experience.

Effortlessly Handles Multiple Inbound Calls

An auto attendant in VoIP PBX phone system receives inbound calls with professionally recorded welcome messages and allows the callers to select from a list of options like dial-by-name, dial-by-extension, dial-by-department and more. Based on the option chosen, calls are quickly transferred to extensions, conference rooms, mailboxes, groups or call queues.

The automated attendant handles numerous calls coming in at the same time with exceptional efficiency and performs immediate call routing without giving off line engaged signals. This virtual receptionist can be programmed to provide customized messages to callers about your products and services. Some of the other significant features of a VoIP phone auto attendant include:1-to-5 digit extensionsFind-me/follow-me call forwardingMusic on call transferVoicemail to emailDo not disturb modeFax to email

Connects Staff and Business Associates

With its sophisticated call forwarding features, the auto attendant easily transfers inbound calls from your main business numbers to numbers prefixed as extensions, including cell phones, home landlines and so on. This helps you stay in touch with your customers, associates and workforce even from other geographical locations. Calls that remain unanswered even after a specific number of rings are straightaway transferred to the voicemail system, allowing callers to leave voice messages. The virtual receptionist completely rules out all the odds of missing customer calls, and helps you focus on official activities during hectic business hours. The system also forwards voicemails to your email account as audio file attachments, so that messages can be verified and instant responses provided to your clients, even if you are on a business trip. Other benefits of the auto attendant system include:Enhances staff productivityMinimizes caller on-hold timeImproves customer serviceNo equipment to buy, install or maintain

Affordable Call Handling Option

An auto attendant system that comes as part of a VoIP phone system enables small businesses to save time and money as well as improve business communications at reduced expense. Reliable PBX service providers would be able to offer you an affordable auto attendant package to suit your business requirements.

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July 18

Inspiring Auto Careers

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Not only does most of the country run on cars, but the world at large relies largely on motor vehicle transportation for both people and cargo. Keeping all of these vehicles running is a big job a job that keeps a huge number of people employed in a vast variety of career fields. These are just a few of the more exciting career options available to those who choose to get into the automotive field.

Body and Paint Specialist

For many if not most car owners, looks are pretty much everything. Like any possession that is going to be on public display on a regular basis, a huge number of car owners are very concerned with the aesthetics of their vehicle. The looks of a vehicle often play a large role during the car shopping process, as well as cleaning and maintenance.

As a Body and Paint Specialist, your job will be to not only repair structural damage that a vehicle may have sustained, but also restore the vehicles visual appeal so it looks at least as good, if not better, than it did originally. For Body and Paint Specialists, taking a sadly damaged vehicle and making it look like new is hugely satisfying.

Automobile Designer

If you really want to get into the world of automotive aesthetics, there are few career choices better than automotive design. Unlike other vehicle related careers, becoming an automobile designer requires a thorough interest in and understanding of design in general, requiring a substantial design aspect of your education.

However, automobile designers also need a strong grasp of mechanics and aerodynamics. This requires a multidisciplinary approach that has a strong emphasis not only on design but also on mechanics. Automobile designers are hugely influential in the world of design.

Assembly Line Worker

While on the surface this might not sound like the most exciting of career choices, the role of the assembly line worker has changed significantly over the past few decades. While computers and robots do much of the work, assembly line workers are now often well versed in computers and robotics, as that is often a major facet of the job. As always, being an Assembly Line Worker involves the satisfaction of putting together the vehicles that make the world run.

Automotive Service Technician

There is a lot more work that goes into keeping cars on the road than just filling the gas tank. A vast majority of the driving public knows very little about car maintenance and repair. This is where the Automotive Service Technician comes in.

As an Automotive Service Technician, you will fill the invaluable role of making sure that vehicles continue to run safely and dependably. Like many other auto careers, becoming an Automotive Service Technician begins with the right education.

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July 17

Automotive Repair Shop Software Review – For Repair Shop Owners

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Automotive repair shop software is a tool that is designed to reduce to the barest minimum of time you spend on administrative activities, so that you can actually concentrate on the job, improve business work flow and make more profits.

Advanced technology and knowledge has moved car shop management activities and control to a higher level where you can handle much more jobs, work faster, and net more profits.

You can actually move your shop from the traditional time wasting method of filing carbon copy forms, and doing everything manually to tracking all activities electronically.

Good automotive repair shop software will handle all your jobs from the beginning to the end, thus making your shop administration far less boring.

The following are the features that make this software indispensable for every car repair centers that want to really jerk up their productivity.

1. Appointment Scheduling: You can easily plan your appointments with customers ahead of the time, and get information about when customers are due to arrive for their jobs and the time you allow for them.

2. Track Work in Progress: With a simple color code you can track the status of each job and know how they are progressing.

3. Check Your Level of Profitability: You can easily determine when you are making profit or otherwise with the right color code.

4. Car Parts Sales: You can sell auto parts over the counters without the input of the full details of customers, a great time and money saver.

In the situation where you have a lot of customers to deal with, automotive repair shop software will show you who you sell what to, and all the details associated with it.

You can also get all the information you need about customers’ histories, that will help you to quickly confirm and determine important issues like refund, recalls, etc.

5. Parts Management: The software can take care of issues like inventory control, price matrix, restock invoice tracking, etc, which will help you to have total control over parts movement and prices, and minimize losses altogether.

6. Marketing Management: A great marketing tool that will help you do follow up on customers by giving you information on them and helping you to send reminders, thank you cards, appointment scheduling time, etc.

Automotive repair shop software makes all your workshop activities a breeze. It turns every complexity into a simple process that will make your job less burdensome and more profitable.

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July 16

Quality Auto Body Repair in the Chicago Area

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Being in an automobile accident can change your life. In the case of devastating accidents there is little to do but pick up the pieces and try to move on. Thankfully these are not the most common types of vehicle accidents. Surprisingly, small fender benders and minor collisions seem to take top place. While no accident is a good thing, having a minor one instead of a major one is always preferred. Once you find yourself in an accident and you’ve ascertained that everyone is safe your next concern is insurance. Insurance claims are our primary means of ensuring proper auto repair after any accident.

Auto Body Repair Chicago is the technique of restoring a damaged car or truck back to its original condition. Collision repair is the process of repairing or replacing auto parts on a vehicle damaged in an accident and may include mechanical and electrical repair along with the application of auto body repair. Collision and auto body repair will usually include the proper matching and application of paint. Some processes in auto body repair include automotive body construction, sheet metal repair, frame straightening and body panel repairs. These repairs may also require metal welding or shaping or the application of fiberglass and auto body fillers commonly known as Bondo. It is interesting to note that of all the automotive repair careers, the collision repair specialist may require the most skill and knowledge.

When the time comes and you need the services of Auto Body Repair Chicago make certain you select one with a state of the art facility which uses the most advanced equipment and technology available. They should employ technicians with the capabilities for repairing both foreign and domestic vehicles and strive to complete the job in the least amount of time. Your Auto Body Repair In Chicago should provide bumper to bumper auto body repair services including paint matching to the car’s current color.

Speaking of bumpers, make sure your auto body or collision repair specialist offers bumper repair and refinishing including the removal of scuffs and scratches and the capability for plastic welding of cracks and rips. It is often easier to replace these parts but the reality is it usually cheaper to repair them instead.

For More Information visit :

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July 14

Crucial Tips How To Discover Outstanding Utilized Autos For Purchase

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The unprecedented worldwide financial disaster has left numerous businesses and people beaten. Although trying to recover from the disaster, men and women acquired learnt the value of becoming prudent. If you are a single of those impacted kinds who had misplaced your job months in the past and has only lately began a new position, you would surely find techniques to manage your bills specially all those larger kinds that will eat into your monetary pie. A single of people greater purchases that you can think about to assist you conserve will be searching at less expensive employed autos for sale.

If you are new to the thought of utilised autos for purchase, you can think about the subsequent three achievable avenue to get commenced to hunt for that employed vehicle. Here are three crucial tips:ps:

1.) 1st, appear out used vehicles for sale made from sites. Go to dependable and established web sites. Do a search and you will be directed to numerous this kind of web sites. Browse via the vehicle postings, the photos and pricings. There will be aplenty so, remain focused on the utilized vehicles for selling that that meets your needs in terms of sort (of automobile) and price range. Use the economic calculator to aid you challenge your loans and monetary commitment.

two.) Up coming, you can consider out sellers. Even though acquiring employed vehicles for selling by proprietors can save you dollars, a respected dealer can supply you the additional safety net. It is reassuring and worthwhile to invest one or two grands much more if you have dependable sellers. With some powerful bargaining, you can even have some warranty on the employed vehicles thrown in by the sellers.

three.) Lastly, you may possibly attempt to decide on out excellent bargains from sized automobile auctions. They are generally worth-for-cash bargains utilized automobiles for selling from this kind of auctions. Do not rule out this chance.

From the numerous utilized automobiles for sale made avenues, you can find your excellent car at a fraction of what you will will need to pay for a brand new automobile. Nonetheless, usually test-drive and inspect the vehicle and have a pal along who has a keen eye for car particulars, to support you pick that best potential utilized vehicle.

If you want to know wherever to come across the best employed vehicles for selling by owner, then you have to pay a visit to the next web site: utilized cars for selling for a lot more details.

used cars and vehicles

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July 14

diesel heavy duty truck diagnostic scanner general automotive fault detection

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FCAR F3-G is the newest version of multi-functional intelligentized gasoline and diesel heavy duty truck diagnostic scanner/ general automotive fault computer. F3-G adopts the advanced modularized design technology which is capable of diagnosing and learning a variety of Chinese, European, American, Japanese and Korean gasoline, truck power system quickly and easily. Actually F3-G is the only auto diagnostic scanner that can test both gasoline and heavy duty trucks in one scanner.it includes F3-W and F3-D all functions.

Product Introduction:

Testing the global mainstream gasoline cars, heavy duty truck, diesel vehicles at OEM level. Built-in high and low speed CAN-BUS,one diagnostic connector can test all the CAN-BUS vehicles. Support almost all OBD-II protocols.

Vehicle Supported:

FOR Gasoline:

BMW, Benz, Seat, Smart, Peugeot, Porsche, VW, Audi, Land Rover, Volvo, Opel , SAAB, MG, Chrysler, Ford, GM,Citroen, Skoda, Renault, Fiat, Alfa Romeo; Mitsubishi, Toyota, Nissan, Isuzu, Lexus, Honda, Subaru, Mazda, Hyundai, KIA, Daewoo, Ssangyong; and all Chinese cars.

FOR Heavy duty trucks:

Man, Scania, Mitsubishi, Isuzu, MACK, Catepillar, HINO, VOLOV, BENZ, NISSAN UD, International, Freightliner, Sterling, Western Star, Detroit, Daf, Erf, Kenworth,Hitachi,Renault, and almost all Chinese Heavy duty trucks /BUS………

Bosch, Cummins, Caterpillar, Denso, Siemens, Motorola, Zexel, VITO, NanYue, Delphi, Wabco– Functions Supported

Readout DTC, Readout Engine Model, Readout Computer Edition Information, Readout QR code, Readout System parameter number, Readout Data Stream, Clear DTC, Read-in QR Code, Component test, Cut-off Cylinder Test, Compression Test, Injector Test, Maintenance Help, Study on line and so on.

Package parameters:

1.Products with Main Unit, Diagnostic Connectors, Testing Cables and other accessories attached
2.Overall size with Extra protection box) for 1pcs: 56CM*55CM*20CM ;
Overall size with Extra protection box) for 2pcs: 56CM*55CM*37CM
3.Weight:1pcs: 12kg

Host Parameters:

Host Parameters

01 CPU SAMSUNG ARM2410A,203MHZ

02 SD card interface insert/ pull out high-capacity SD card

03 Work Power DC9-28v/3A

04 Port DB15

05 Memory 2G

06 Display 8-inch TFT LCD touch display true color

07 Resolution 800X600, 16 bit true color color 65535

08 Print model 58mm thermo printer

09 External Dimension 290.7207.345mm

10 Storage temperature -30~45?

11 Operating Temperature -10~45?

12 Humidity

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July 9

How To Save $500 On Gap Auto Insurance

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The average price for gap auto insurance sold by an auto dealership or finance company is $578.

Q. So why would anybody in their right mind pay $500 more they should?

A. They dont know any better.

Imagine youre in a car dealership and youve just purchased a brand new car. Youre sitting there with a self satisfied smile on your face that lets everybody in the showroom know you just brought the salesman to his knees with your finely honed negotiating skills.

Next you go see the finance person to arrange a loan. This is where youre casually informed that if you wreck your beautiful new car during the next year or two youre going to have fork over maybe five grand because the car will be worth that much less than what you still owe the bank.

Lucky for you the finance guy has a tailored made solution to the problem. For a measly $578 one time fee you can purchase a gap policy that protects you from a potential shortfall, up to $5,000, if you owe the bank more than the car is worth when that bus hits you.

Of course youre going to say “sure, go ahead” because youre afraid of losing your shirt and, by the way, did I tell you the premium could be rolled right into the loan?

On one hand, youre relieved to know the value your asset is protected, but on the other hand youre asking yourself why it had to cost so much.

Well, it doesnt. But who knew that there was even such a thing as gap insurance much less how much its supposed to cost. The problem is not with you, but with the major insurance companies and their brokers.

The reason you dont hear anything about gap from your insurance agent is that it isnt exactly a big money maker. With an average gap endorsement costing around $35 a year, there isnt a lot of profit incentive to buy 30 second spots on American Idol.

Besides the price, theres another difference between the gap insurance sold by a car dealer and the policy rider sold by a name brand gap insurance provider. When you buy gap from a major insurer you can cancel the rider as soon as the loan balance and value of your car reach parity usually within the first two years of ownership.

With dealership gap insurance, the coverage is spread out over 60 months and cannot be canceled for a refund whether you need it or not.

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July 8

Growth Momentum for Auto Stocks Maruti, Mahindra and Mahindra on NSE

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Do you know the auto industry is expected to witness 40 percent growth over the next five years or more? According to a survey, 14.7 percent of the global growth in this segment is to come from India! This is only good news for investors of auto stocks such as Maruti Suzuki, Mahindra, etc. Of course, the market hovering between gains and losses is a humdrum affair given the volatile scenario. It is no unusual to find auto stocks in morning trade slipping into the red from positive terrain and again hitting fresh intraday low in the afternoon. The market breadth can be either positive or negative depending on changing trends, global cues, sector performances, and related paraphernalia.

The auto indices of the Indian bourses had risen majorly last year due to better earnings by companies like Maruti Suzuki, Mahindra and Mahindra, and more. The growth momentum is expected to continue this year as economic slump is bottoming out. And consumer sentiments in auto stocks have revived. Besides, cut in interest rates have only encouraged people to take loans to buy vehicles, leading to increase in sales, and thereby growth of the companies. Analysts are positive on Mahindra and Mahindra due to its presence in major countries across the world, wide distribution network, and diversified product portfolio. The auto giant has seen a 40 percent plus rise last year. It was Maruti Suzuki that emerged as the market leader, rising by more than 57 percent last year. Investors, putting in their money for the long term on these and other blue chip auto stocks, can expect to gain up to 20 percent during the year.

Quarterly results do positively or negatively affect the price of shares of not only auto stocks but also other sector-specific stocks. Maruti Suzuki India on NSE hit a 52-week high, surging over 4 percent, soon after its q4 results ending March 31, 2013, were declared. The auto giant registered better-than-expected results with net profit of Rs 1,150 crore, up 79.6 percent from the same quarter of the preceding year. After the q4 surprise, what further saw a trending Maruti Suzuki India NSE stock was the yen’s dramatic decline, facilitating cheaper yen-denominated imports of auto components. According to the last 52-week price change statistics, Maruti Suzuki India NSE stock was priced highest at Rs. 1774.40 and lowest at Rs. 1051.

Mahindra and Mahindra on NSE saw its price perched highest at Rs. 1026 and lowest at Rs. 633.95. Mahindra is yet to unveil its q4 results, scheduled to be announced on May 30. Surprisingly, though the auto bellwether registered a 26 percent rise in its profit in its q3 results ending December 2012, its shares fell. Soon after the declaration, Mahindra and Mahindra NSE stock fell by over percent. Markets are unpredictable so are consumer sentiments!

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